Great question! There are a couple of important dates regarding the pre-orders. The magnet machine kits start shipping mid-October 2025, the week of October 13th.

Your digital Canva templates, video tutorials and Getting Started Guides will be emailed to you on Monday, October 6th.

Your Welcome Kit with the physical bonus items of the pink magnet jig and MagMakerPro™ coupons/info (plus a little surprise magnet) will ship out the week of October 6th.

Production/processing time on the machine kits is typically and approximately one (1) week.

Please understand the production, processing, and lead time may differ order to order with an average processing time of one (1) week.

Once your order is shipped, the shipping times vary based on which shipping option you chose to go with during checkout.

After your order is processed (average lead/processing time is approximately 1 week), your order will ship out according to what option you chose during checkout.

Standard Shipping by sea, which means by boat, is approximately 30 days

Express Shipping is approximately 12 business/working days.

Because our products ship from overseas, your tracking number will begin updating once your package reaches our U.S. courier. Don’t worry — this is normal.

• Approximate Timelines: Shipping times are estimates. While we work with reliable carriers, occasional delays may happen on the courier’s end.
  
• Tracking Updates: You’ll receive an email with tracking details as soon as your order ships. Please check your spam or junk folder if you don’t see it.
  
• Multiple Packages: If you order more than one kit or add re-supplies, your items may arrive in separate packages. You’ll be provided with all tracking numbers.
  

We’re always here to help — if you ever have questions about your order, reach out anytime at hello@fridgeflair.com

We do our best to have our shipping couriers choose routes through non-tariff countries, so most likely you will not incur any, however, due to the ever-changing US tariff wars, this is completely out of our control.

You are responsible for paying any additional tariffs incurred and due at the US border and you would be notified directly from the shipping company (UPS or FedEx) on the tracking number information, once your order reaches the United States and begins to update with tracking information.

Magnet Machine Warranty: Magnet Machine Warranty

Every magnet-making machine from Fridge Flair™ comes with a Lifetime Warranty. We stand behind our machines so you can create with confidence.

How it works:

1. Troubleshooting First – Email us at hello@fridgeflair.com if your machine isn’t working as it should. Our tech team will walk you through quick fixes.
   
2. Return Shipping – If troubleshooting doesn’t solve the issue, we’ll provide return shipping so you can send the machine to our Michigan service center.
   
3. Repair or Replace – If our technicians can’t repair your machine, we’ll replace it with a new one. Please note: customers are responsible for the shipping costs of the replacement machine.
   

Important Notes:

• This warranty does not cover damage caused by misuse, accidents, or physical damage.
  
• This warranty does not cover damage due to supplies that you did not purchase through us. We are not responsible for supplies sourced elsewhere, as we cannot verify quality or compatibility.
  
• If the machine has been disassembled or tampered with, the warranty is void.
  
• Please keep your original machine box and packaging in case a replacement return is needed.
  

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

Magnet Machine Kits: All sales are final. We do not offer refunds for these kits.

Please see the previous question on this FAQ page for the warranty details.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

We are not responsible for supplies sourced elsewhere, as we cannot verify quality or compatibility. The magnet machine warranty does not cover damage due to supplies that you did not purchase through us.

Currently, we are only offering the magnet machine kits with the cardboard backings.

We will be offering both cardboard and acrylic refill supplies, launching Monday, October 6th.

In the future, we may offer the magnet machine kits with the acrylic backings, but they cost more to ship due to weight. We are trying to keep costs down as much as possible for everyone.

Because we cannot verify the quality or compatibility of supplies sourced elsewhere, we recommend re-ordering your supplies through Fridge Flair™.

We only deal with one reputable factory/supplier for the machine kits and the supplies. We do not source your re-supplies from multiple suppliers, like other companies do. This is to protect the quality, consistency and compatibility of our products.

The magnet machine warranty does not cover damage due to supplies that you did not purchase through us. We are not responsible for supplies sourced elsewhere, as we cannot verify quality or compatibility.

The cardboard backings have a cleaner "tucked in" magnet look and closed corners. They are also lighter and cost less to ship.

The acrylic backings, while sturdier, take extra steps in the magnet making process. The magnet is not "tucked in", instead it is placed on after you make the magnet on the magnet machine press. Acrylic is heavier and costs more to ship.

Yes! We definitely plan on launching the circle machine kits very soon, most likely in October.

The sizes we will launch first will be the 2.25" round and the 3" round.

They are very versatile and can make magnets, keychains, bottle opener magnets, mirrors, etc. Yes, we will have supplies for those items too, when we launch the round magnet machine kits.

Recommended paper thickness to use 115-157 GSM. For example, those of you with an Epson 8550 or similar - Koala Inkjet Glossy Photo Paper 115gsm works great. We have more recommendations in your Getting Started Guide that will be emailed to you.