Refund policy

Refund & Return Policies

Custom Photo Magnets

Because all custom photo magnets are personalized and made to order, cancellations, returns, and refunds are not available once production has begun.

However, your satisfaction is important to us. If you are not completely satisfied with your order, please contact us within three (3) business days of confirmed delivery at orders@fridgeflair.com and include your order number.

Please inspect your order immediately upon arrival. If your order is defective, damaged, or you receive the incorrect item, contact us right away so we can evaluate the issue and make it right.

Items returned without prior authorization will not be accepted.

Gift Cards

All gift card sales are final.

Gift cards are non-refundable, non-returnable, and may not be redeemed for cash except where required by law.

Magnet Machine Kits

All magnet machine kit sales are final.

Because magnet-making machines are specialty production equipment, opened or used machines cannot be returned to inventory and resold as new. Rather than offering returns on machinery, Fridge Flair® protects customers through our Limited Lifetime Warranty, which provides support for qualifying manufacturing and mechanical defects.

Magnet Machine Supplies

All supply sales are final.

Due to the nature of consumable products, opened, used, tested, or partially used supplies are not eligible for return, refund, or exchange.

We strongly recommend ordering a sample pack before purchasing larger quantities, particularly when using a non-Fridge Flair® machine.

Fridge Flair® cannot guarantee compatibility with our machines manufactured by other companies. 

Shipping Damage & Delivery Issues

Please inspect your package immediately upon delivery.

If your machine arrives damaged or appears to have been damaged during shipping, you must notify Fridge Flair® within forty-eight (48) hours of confirmed delivery by emailing hello@fridgeflair.com.

Please include:

  • Order number

  • Photos of the shipping box

  • Photos of the internal packaging

  • Photos or video of the damage

  • Description of the issue

Failure to report shipping damage within this timeframe may result in denial of a shipping damage claim.

Magnet Machine Warranty

Every Fridge Flair® magnet-making machine includes a Limited Lifetime Warranty for the original purchaser.

For complete warranty terms, exclusions, limitations, claim procedures, and coverage details, please visit our Limited Lifetime Warranty Page.

Webinars & Digital Products

Due to the digital nature of webinars, trainings, recordings, downloadable materials, and digital resources, all sales are final.

If you are unable to attend a live webinar, recordings and replays will be provided when available.

No refunds will be issued for digital products, webinars, trainings, or downloadable content.

Magnet Making Course(s)

Results Disclaimer

We do not guarantee that you will earn any specific amount of money or achieve any specific result from taking our course(s).

Every student's outcome depends on a variety of factors, including effort, experience, implementation, time investment, skills, and market conditions.

This course is an educational product, not a done-for-you system or a guarantee of income.

Refund Eligibility

We offer a seven (7) day refund period from the date of purchase.

To be eligible for a refund, you must:

  • Request the refund within seven (7) days of purchase

  • Complete the first one (1) to two (2) course modules

  • Demonstrate a reasonable effort to implement the course material

  • Submit completed worksheets, assignments, exercises, or other proof of implementation upon request

Refunds will not be provided for:

  • Requests submitted after seven (7) days

  • Failure to engage with the course content

  • Failure to complete the required introductory modules

  • Lack of time to complete the course

  • Change of mind after the refund period has expired

  • Failure to achieve a desired outcome or level of income

Refund eligibility will be determined based on compliance with the requirements outlined above.

How to Request a Refund

Email orders@fridgeflair.com within seven (7) days of purchase and include:

  • Your receipt or order confirmation

  • Your refund request

  • Proof of completed coursework or implementation efforts

Refund requests are typically reviewed within two (2) business days.

Educational & Legal Disclaimers

Educational Purpose Only

All webinars, trainings, courses, guides, community content, and educational materials provided by Fridge Flair® LLC and The Photo Magnet Makers Community™ are for educational and informational purposes only.

Nothing presented should be interpreted as a guarantee of income, business success, or specific results.

Income Disclaimer

Any earnings examples, success stories, or income discussions are estimates only and should not be considered typical results.

Results vary significantly based on effort, experience, business practices, market conditions, and numerous other factors outside our control.

No Professional Advice

Nothing provided by Fridge Flair® LLC constitutes legal, financial, accounting, tax, or professional advice.

Always consult qualified professionals regarding your specific situation.

Intellectual Property

All recordings, videos, templates, guides, worksheets, downloads, graphics, course materials, and educational content are the intellectual property of Fridge Flair® LLC.

These materials are licensed solely for your personal use or use within your own business.

Materials may not be copied, reproduced, distributed, shared, republished, resold, sublicensed, taught, or used to create competing products, courses, programs, communities, or derivative works without prior written permission from Fridge Flair® LLC.

Please visit our Legal & Trademarks Notices Page for additional information. 

Final Policy Statement

Fridge Flair® reserves the right to refuse refunds, returns, replacements, warranty claims, or support requests that are fraudulent, abusive, misleading, or made in bad faith.

By purchasing from Fridge Flair®, you acknowledge and agree to the policies outlined on this page.