Custom Photo Magnets: Normally 2–3 business days, except for large bulk orders and orders around the busy holidays. We will make every effort to ship out as soon as possible. Please contact us for large bulk orders so that we can be on the same page with expectation and deadlines.

You’ll receive email updates as your order moves through processing and shipping.

If you ordered multiple items or sets, they may arrive in separate packages.

SPORTS LEAGUE PACKAGE ORDERS - Processing & Shipping:

*ALL* Hoop House Athletics sports magnet orders will be shipped out at the end of the basketball league season, the week of the last game, following the last game. Shipping for Hoop House Athletics is FREE. 

All other sports league organization orders, please refer to your order form and shipping options note at checkout.

MAGNET MACHINE KITS & SUPPLIES ORDERS:

Production/processing time on the machine kits is typically and approximately one (1) week. Please understand the production, processing/lead time may differ order to order with an average processing time of one week. Once your order is shipped, the shipping times vary based on which shipping option you chose during checkout.

OPTION 1: Standard Shipping by sea, which means by boat, is approximately 30 days

• Please Note: Because the machine kits ship from overseas, the tracking number may initially show a U.S. location — typically a port city or receiving city. This does not mean it has already arrived in the U.S. The tracking will not update until the boat arrives, is unloaded, and clears U.S. Customs. This delay is completely normal — it simply means your shipment is either still crossing the Pacific Ocean or is being unloaded and processed through customs.  
  

OPTION 2: Express Shipping is approximately 12 business/working days.

• Please Note: Express shipments also originate from overseas, and sometimes the tracking number will initially show a U.S. receiving or port city before the package has actually entered domestic transit. This is because the label is pre-generated while the shipment is still being prepared or awaiting flight clearance.
  Tracking updates will begin once the package reaches the U.S., clears customs, and is scanned into the UPS or FedEx system for domestic delivery. This is completely normal. 
  
  

TARIFFS/DUTY: Our manufacturer covers all tariffs and duties — so Fridge Flair™ customers will never face surprise charges at delivery.

If you ever do receive an unexpected customs or duty fee, please contact us right away at orders@fridgeflair.com with your order number, and we’ll make it right!

TRACKING NUMBERS: Because our products are coming from overseas, your tracking number will only update once it arrives on land to our U.S. courier. Please feel free to reach out to us if you have any questions at all!

Shipping times are approximate. Occasional delays may occur on the couriers end, however if you ever have any questions regarding your order please feel free to reach out.  

You will receive an email with tracking information to the email you provided as soon as your order is shipped. Please be sure to check your junk mail, just in case.

If you decide to order multiple kits or re-supplies, you may receive your order in multiple packages. All tracking numbers will be provided.

We’re always here to help — if you ever have questions about your order, reach out anytime at hello@fridgeflair.com

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Custom Photo Magnets 

Because our custom photo magnets are made to order, we do not accept refunds, UNLESS you are not completely satisfied with your order and notify us via email within three (3) business days of the delivery confirmation of your order.

Please reach out to us at orders@fridgeflair.com and be sure to reference your order number in the subject line of the email. Items sent back to us without first requesting a return will not be accepted. 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Gift Cards
Unfortunately, we cannot accept returns on gift cards.

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Magnet Making Kits & Supplies

Magnet Machine Kits: All sales are final. We do not offer refunds for these kits.

Magnet Machine Supplies: All sales are final. We do not offer refunds for supplies. We highly recommend ordering a sample test pack of magnet supplies first, to ensure they are compatible with any non-Fridge Flair™ magnet machine. (Please see FAQ section for detailed compatibility questions).

Magnet Machine Warranty

Every magnet-making machine from Fridge Flair™ comes with a Lifetime Warranty. We stand behind our machines so you can create with confidence.

Please visit our Lifetime Warranty page for additional details.

Magnet Machine Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

How it works:

1. Troubleshooting First – Email us at hello@fridgeflair.com if your machine isn’t working as it should. Our tech team will walk you through quick fixes.
   
2. Return Shipping – If troubleshooting doesn’t solve the issue, we’ll provide return shipping so you can send the machine to our Michigan service center.
3. Repair or Replace – If our technicians can’t repair your machine, we’ll replace it with a new one. Please note: customers are responsible for the shipping costs of the replacement machine.
   

Important Notes:

• This warranty does not cover damage caused by misuse, accidents, or physical damage.
  
• This warranty does not cover drops or collisions.
• This warranty does not cover water or liquid damage.
  
• This warranty does not cover damage to machine press due to supplies that you did not purchase through us. We are not responsible for supplies sourced elsewhere, as we cannot verify quality or compatibility.
  
• If the machine has been disassembled or tampered with, the warranty is void.
  
• Please keep your original machine box and packaging in case a replacement return is needed.
  

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

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Webinars

Due to the digital nature of our webinars and training materials, all sales are final. If you are unable to attend live, replays and/or recordings will be provided when available. No refunds will be issued under any circumstances.

Educational Purpose Only Disclaimer

All webinars, trainings, courses, guides and materials provided through The Photo Magnet Makers Community™ and Fridge Flair™ LLC are for educational and informational purposes only. Nothing shared should be interpreted as a guarantee of income, business success, or specific results. Results are not guaranteed and will vary based on individual effort, experience, and circumstances.

Income Disclaimer

Any earnings or income statements discussed are only estimates of what may be possible. Your results depend on many factors, including your effort, skills, experience, and market conditions. We cannot and do not make any guarantees about your ability to achieve results. Results will vary significantly among individuals.

No Professional Advice Disclaimer

The information provided is not financial, legal, or tax advice. Always consult with a qualified professional regarding your specific situation before making business decisions.

Intellectual Property

All materials provided (including, but not limited to, recordings, slides, templates, and guides) are the intellectual property of Fridge Flair™ LLC. These materials are licensed solely for your individual business marketing use. They may not be copied, used to
create derivative variations, shared, resold, or redistributed in any form or on any platform, including any and all social media platforms, outside of your own business use.

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Magnet Making Course(s)

Results Disclaimer

We do not guarantee that you will earn any specific amount of money or achieve any specific result from taking our course(s). Every student’s outcome depends on a variety of personal factors—including your own effort, experience, time investment, and market conditions. This is an educational product, not a done-for-you system or a promise of income.

Refund Eligibility

We offer a 7-day refund window to give you a chance to get started and see if the course is a good fit. In order to be eligible for a refund, you must:

- Request the refund within 7 days of your purchase date
- Provide proof that you made a reasonable effort to apply the course materials (this includes completing the first [1–2] modules, submitting worksheets or assignments, and participating in any included challenges or exercises)

We do not provide refunds under the following conditions:

- Requests made after 7 days from the date of purchase
- Failure to engage with or complete the course content
- Refund requests based on “changing your mind” or not having time, after the 7 days from date of purchase has passed
- Refund requests based on how much (or how little) of the course was accessed or completed

This policy exists to protect the integrity of our course and the value of the work we’ve put into creating it.

How to Request a Refund

To request a refund, email us at orders@fridgeflair.com within 7 days of purchase with your receipt and proof of completed course work. We review each request individually and aim to respond within 2 business days.

Final Note

By enrolling in our course(s), you agree to this refund policy and acknowledge that results are not guaranteed. Your success depends on you—and we’re here to support you.

We’re so glad you’ve chosen to invest in yourself and your side business journey.

Our course(s) were created to give you actionable strategies, tools, and guidance to help you get started. That said, we want to be upfront and clear about our policies.
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